n88's Privacy Policy
This page provides a full explanation of how your personal data is collected, why it is used, and how it is kept secure.
Introduction and Scope
This privacy policy applies to the entire digital platform of n88 — including the website, mobile applications, and related services. When you create an n88 account, make a deposit, play games, or contact our support team, you voluntarily provide certain information and some information is generated automatically.
This policy tells you what that information is, why it is collected, and what your rights are. Continued use of the n88 platform is taken as your agreement to the terms of this policy. For the general terms of use of the site, please read our Terms and Conditions page, which contains detailed guidance on account management.
This policy applies only to users in Bangladesh who are 21 years of age or older. Opening an account on this platform is strictly prohibited for minors.
Information We Collect
n88 collects the following types of information:
2.1 Registration and Identity Information
When creating an account, you are required to provide your full name, date of birth, mobile number, and email address. This information is essential for account verification and secure transactions.
2.2 Financial Information
Your bKash, Nagad, Rocket, or bank transfer details are required during deposit and withdrawal processes. n88 never stores your full mobile wallet PIN or net banking password.
2.3 Usage and Activity Information
The games you play on the platform, time spent, betting history, and transaction details are logged automatically. This information is used to improve service quality and to monitor responsible gaming.
2.4 Device and Technical Information
Your device type, operating system, browser version, IP address, and cookie data are collected. This information is used for platform security monitoring and resolving technical issues.
2.5 Communication Information
If you contact n88's support team via live chat or email, records of that conversation may be retained — to ensure service quality and to maintain continuity with previous queries.
Purpose of Data Use
Collected information is used for the following purposes:
| Purpose | Explanation |
|---|---|
| Identity Verification | To confirm the identity of users during account creation and login |
| Transaction Processing | To complete deposits and withdrawals without interruption and to maintain records |
| Security Monitoring | To detect unauthorized access, fraud, and unusual activity |
| Service Improvement | To analyze user experience and make the platform more effective |
| Customer Support | To ensure prompt resolution of questions and complaints |
| Responsible Gaming | To analyze usage patterns, identify at-risk behavior, and provide appropriate support |
Data Sharing and Third Parties
n88 does not sell your personal data or transfer it to any third party for advertising purposes. However, limited information may be shared with relevant parties in the following circumstances:
- Payment Processing: Relevant transaction data is shared with mobile wallet services such as bKash, Nagad, and Rocket, and with banks to complete transfers. This information is used solely to confirm transactions.
- Technical Service Providers: Organizations that provide server hosting, security monitoring, and analytics services operate under data confidentiality agreements.
- Legal Obligations: If any lawful authority in Bangladesh requests information through a legal process and it is consistent with applicable law, we will cooperate.
- Fraud Prevention: If suspicious activity is detected on an account, the minimum necessary information may be shared with security agencies.
No information is transferred to any party outside the list above. If you visit a third-party website, that site's own privacy policy will apply — n88 is not responsible for how that site manages data.
Cookies and Tracking Technology
Cookies and similar tracking technologies are used on the n88 website and app. These are used to remember your login status, save your preferred language, and collect usage statistics for the service.
5.1 Types of Cookies
- Essential Cookies: Required for login sessions and security — these cannot be disabled.
- Functional Cookies: Save language and display preferences — users can disable these.
- Analytics Cookies: Used to understand user behavior and improve the platform.
Cookies can be disabled from browser settings, but doing so may cause some platform features to not work properly.
Data Security Measures
n88 has implemented industry-standard technical and organizational measures to protect your data. These include:
- SSL (Secure Socket Layer) encryption — data cannot be read by third parties during transmission.
- Sensitive data (passwords, PINs) stored in hashed form — never stored in raw form.
- Two-step verification (OTP) — for login and large financial transactions.
- Regular security audits and access controls — only authorized staff can access the data they need.
- Firewalls and intrusion detection systems — continuous server monitoring.
However, it is not possible to guarantee 100% security on the internet. If you notice any suspicious activity, notify n88's support team immediately.
Data Retention Period
n88 retains your data for as long as your account is active or as needed to provide services. Even after an account is closed, some data may be kept for a defined period for the following reasons:
- Financial transaction records — as required by legal and regulatory obligations.
- As evidence in cases of fraud or disputes — until the case is resolved.
- Technical backups — deleted automatically at set intervals.
Once the above purposes are fulfilled, data is securely deleted or anonymized.
Your Rights
As an n88 user, you have the following rights over your own data:
8.1 Right to Access
You can log in at any time and view your name, contact information, and transaction history stored in your account profile.
8.2 Right to Correction
If there is an error in your name, email, or mobile number, you can submit a correction request to the support team. Information will be updated after your identity is confirmed.
8.3 Right to Deletion
You may request account closure. However, some data may be retained for the period described in Section 7 due to legal or financial obligations.
8.4 Right to Object to Processing
If you do not want to receive marketing communications, you can turn them off through account settings or support channels.
To exercise these rights, contact our support team via 24/7 live chat or email. Responsible gaming and user well-being are the highest priorities at n88 — visit the Responsible Gaming page to learn more.
Protection of Minors
All services at n88 are for users aged 21 and above only. Age is verified at the time of registration, and if any account belonging to a person under 21 comes to our attention, it is immediately closed and the relevant data is deleted.
If you believe a minor in your family has accidentally created an account, notify the support team immediately.
Policy Changes
n88 periodically reviews this privacy policy and updates it as needed. In the event of significant changes, a notice will be posted on the website and registered email addresses will be informed.
If you continue using the platform after changes are made, it will be assumed that you have accepted the new terms. It is therefore advisable to check this page from time to time.
If any part of this policy is unclear or you would like to know more, you may find answers on our FAQ page, or contact the support team directly.
Contact Us
We are ready to help with any privacy-related questions
For any questions about data protection, correction requests, or complaints, contact the n88 support team through the channels below. We respond in both Bengali and English.
Please have your account details ready for identity verification when submitting a privacy-related request. Responses are generally provided within 3 business days.